Terms of service

TERMS OF SERVICE

Last Updated: 3/3/26

These Terms of Service (“Terms”) govern your access to and use of the website operated by GroundBalance (“Company,” “we,” “us,” or “our”), including all related content, features, functionality, products, and services offered through the website (collectively, the “Services”). By accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Services immediately.

By using this website, you represent and warrant that you are at least eighteen (18) years of age or the age of majority in your jurisdiction and possess the legal capacity to enter into a binding agreement.

We reserve the right, in our sole discretion, to update, modify, or replace any portion of these Terms at any time. Any such changes shall become effective immediately upon posting. Your continued use of the Services following the posting of changes constitutes your acceptance of those changes.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product specifications at any time without prior notice. We make reasonable efforts to ensure that product descriptions, images, pricing, and other content are accurate; however, we do not warrant that such information is complete, reliable, current, or error-free. In the event of an error, we reserve the right to correct the error and revise or cancel affected orders at our discretion.

All prices are listed in [Insert Currency] unless otherwise stated and are subject to change without notice. Payment must be received and authorized prior to order processing. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the applicable amount.

Shipping and delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance procedures, force major events, or circumstances beyond our reasonable control. Risk of loss and title for products pass to you upon transfer of the products to the carrier. You are responsible for providing accurate shipping information, and we shall not be liable for orders delivered to incorrect addresses provided by the customer.

Returns and refunds are governed by our separate Return Policy, which is incorporated herein by reference. We reserve the right to deny returns that do not comply with our stated policy. Approved refunds will be issued to the original method of payment.

The Services and all products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title. We do not warrant that the Services will be uninterrupted, secure, or free from errors.

Products sold through the Services are intended for general consumer use and comfort purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. By purchasing and using our products, you acknowledge and agree that you assume all risks associated with their use.

To the maximum extent permitted by law, GroundBalance and its owners, affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services or products. Our total liability for any claim arising from the purchase or use of our products shall not exceed the amount paid by you for the product giving rise to the claim.

All content on this website, including but not limited to text, graphics, logos, images, design elements, and branding, is the exclusive property of the Company and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or exploitation of any content is strictly prohibited.

You agree to indemnify, defend, and hold harmless GroundBalance and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Services.

These Terms shall be governed by and construed in accordance with the laws of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be resolved exclusively in the courts located within California, United States.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

These Terms constitute the entire agreement between you and GroundBalance regarding the Services and supersede any prior agreements, communications, or understandings.

For questions regarding these Terms, please contact us through the Contact page on our website.